Secure Payment Policy
We are committed to providing a safe and secure shopping experience. All payments are processed using industry-leading payment gateways to ensure the highest level of security and data protection.
Accepted Payment Methods
We currently accept payments through the following secure platforms:
- Stripe
- TEYA (for Pay by Link and in-person PDQ payments)
No other payment methods will be accepted unless a prior arrangement has been made and explicitly agreed upon in writing.
Payment Security
Your security is our priority. All payments made through our platform are processed securely by trusted payment providers. These transactions are fully encrypted using the latest security methods, including Secure Socket Layer (SSL) technology, to ensure that your personal and payment information is protected at all times.
Rest assured, none of your card details are stored on our systems.
Stripe
Stripe is certified as a PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. When you pay via Stripe:
- Your card details are never stored on our servers.
- All card numbers are encrypted at rest with AES-256.
- Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment.
TEYA
We also offer TEYA as a payment method for Pay by Link and in-person transactions.
- Pay by Link: TEYA provides a secure and convenient way to pay via a link sent directly to your email or phone.
- In-person Payments: TEYA also provides our PDQ (Point of Sale) payment machines, ensuring secure card payments during in-person transactions.
TEYA complies with industry-standard security certifications, ensuring your payment data is handled securely at all times.
No Payment Information Stored by Spoodies UK LTD
Please note that all payments are processed directly on the chosen platform (e.g., Stripe, TEYA), and no payment information, including card numbers, is stored on Spoodies UK Ltd systems. The only information we receive is the outcome of the transaction — whether the payment was authorized or declined. We do not have access to any details related to your payment method.
Company Information
Spoodies UK Ltd (Company No. 16755480)
Registered Office Address:
The Old Bank, The Triangle, Paulton, Bristol, Avon, England, BS39 7LE
Operations Address:
17 Osmond Road, Weston-Super-Mare, BS24 7HZ, England